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Your Piont > Homepage > Services&support |
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In order to ensure service quality, the company specifically set up after-sales service hotline to request after-sales service personnel must warm, sincere, patient, meticulous, thoughtful, real-time for the users. Developed after-sales service procedures to provide for. In general after-sales service: After the call from the local location service directly to the scene to solve the problem, to ensure that the user's legitimate interests. Service personnel in the completion of all of the items, need to fill in "customer feedback Shan", and requires users to sign the final by the company after-sales service department as the feedback information transmitted to the R & D department. Special case: The company will send its staff to deal with.
Company's manufactured products, all shelf life of two years to implement, in the shelf-life period, the non-users causes of quality issues, without compensation package repair. Due to users, operations, quality problems caused by improper storage and implement life-long maintenance services, as appropriate, fees and charges. The product shelf-life outside the maintenance, the implementation of compensatory services (cost of materials, maintenance, etc.).
Service Hotline :021-61176352
Website: www.sldq.com.cn
Network real name: Shihlin Electric |
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